Alienware are heavy and beautiful. Our technicians mostly note the weight of these computers. We have repaired a few high-end machines at PCNix benches and have always had to learn a few new tricks to tackle the problem at hand. Alienware laptop repair jobs are notably the toughest due to extremely complex design and poor reparability. These notebooks mostly have their dedicated video cards, usually dual heatsink and ventilation systems are found making them trickier to disassemble. Bottom line, these machines itch our scratch for high-end performance computers and we’re always happy to have more models to work on. Below is the list of some of Alienware we have had our hands on. There are no significant issues with build quality.
Get your gamer’s rig serviced
See us brag about the models that we have successfully repaired on our worn out benches. List is in no particular order.
- The Aurora R1 960
- M15x (DC Power jack replacement video)
- ALX (R1) 965 Extreme
We come from gaming background and appreciate how these computers are built – we take most care so you get your computer back in same shape as you left it.
Check out our repair process in action for M15 laptop DC power jack repair. We have many more videos on our YouTube channel.
Some tips from our technicians: These systems are expensive, be sure to have sufficient static protection if project involves opening up the machine. Most power jacks are soldered onto main board and will require ESD solder iron, de-solder wick and a lot of patience. It typically takes us about 4 hours of bench time in replacing 1 jack because board has to go cool to touch before more heat can be applied. Little control on solder tool can leave board warped, essentially destroying the system. We recommend professional service.